FAQ

*All orders will be processed when the shop re-opens on 5 Jan 2022*

 

CAN THE CERAMIC COASTERS BE USED AS WALL TILES OR SPLASH BACKS? 

Yes, yes and more yes. These are highly functional ceramic tiles. Use them however you see fit. The possibilities are endless, make a note at the checkout stage to let me know you don't require the cork backing.

 

HOW LONG DOES DELIVERY TAKE? 

Click here for the current delivery estimates.

 

WHICH PRODUCTS ARE HANDMADE? 

My ceramic tile coasters are all printed with artwork by me in my home studio. They also feature my artwork which is hand drawn and edited by me. I design and digitally edit all my artwork. 

 

DO YOU SHIP WORLDWIDE? 

Yes, I currently ship worldwide. However, I do not currently ship to Europe due to the recent Brexit changes but I am working on getting this back running as soon as possible.

 

DO YOU HAVE A DISCOUNT CODE?

We run occasional sales so we recommend joining our newsletter and checking back on our site periodically. We also offer discounts on wholesale orders over £200. It is my mission to deliver high quality products used for your order and so the pricing reflects the materials and workmanship involved in making these unique items.

 

DO YOU OFFER GIFT WRAPPING? 

Yes, please leave a note with your order at the checkout stage and we will add a bow and leave your message in the package.

 

HOW ARE YOUR PRODUCTS PACKAGED? 

Coasters are packaged in a gift box and packaged in a cardboard shipping box with a thank you note. Gift wrapped coasters will have an optional gift note added and a ribbon.

Art prints are individually signed by me on the back. Placed into a cello bag, with a sticker and thank you note and sealed. Then shipped to you in a 'do not bend' envelope. Gift wrapped art prints will have an optional gift message written inside a small card popped inside the envelope and no thank you card.

 

WHAT IS YOUR REFUND, EXCHANGE AND RETURNS POLICY? 

Please read our full refund, exchange and returns policy here.